Shipping Policy

Shipping Policy – Jersey-Auctions.com
Effective Date: 02/01/2025

1. Shipping Regions

  • We currently ship domestically within the United States.
  • We do not ship outside of the USA, including Canada and Mexico.

2. Shipping Methods & Carriers

  • Orders are shipped via UPS, USPS, and FedEx.
  • At this time, we only offer standard shipping. Expedited or overnight shipping options are not available.

3. Order Processing Times

  • Orders require a minimum of 5 days to process before shipping.
  • Orders do not ship on holidays.

4. Estimated Delivery Times

  • Standard shipping typically takes 3-5 business days, depending on the recipient’s location.
  • All Auctioned orders are shipped from New Jersey (NJ). Supplier items may be shipped from other states. 

5. Shipping Costs

  • We offer free shipping on orders over $80.
  • All other orders will have a flat-rate shipping fee based on weight and destination.
  • Free shipping promotions will be introduced once the site sees increased activity.

6. Tracking & Order Status

  • Tracking numbers will be provided to customers once their payment is processed and their order is shipped.
  • Customers can track their orders via the tracking link provided in their invoice.

7. Lost, Damaged, or Delayed Shipments

  • If a package is lost, stolen, or arrives damaged, customers must contact us at [email protected] for assistance.
  • Insurance may be available for some items depending on the value. However, certain auction items may not be eligible for insurance unless the customer pays extra for coverage.

8. Returns & Exchanges Related to Shipping

  • Auction items cannot be returned due to shipping-related issues.
  • If a package is undeliverable and returned to us, we will provide a refund to the customer.

9. Auction-Specific Shipping Considerations

  • Auctioned items may have visible wear or damage to their packaging. These items cannot be returned once shipped.
  • If a customer has specific concerns about an auction item’s condition, they must express these concerns before shipping to ensure proper handling.

10. Contact Information for Shipping Inquiries

For any shipping-related questions or concerns, please contact us at:
📧 [email protected]